For Safety, please bring your child in the building, and sign them in. Make sure the teacher see’s your child. It is a State requirement for your child to be signed in and out daily; followed by initials on pick up.

If you arrive late for drop off, your child’s schedule pick up time is still expected, unless you
have a prior agreement with the Director.

Three late departures per quarter, without communication, are grounds for suspension or
dismissal. If you must be late due to an emergency, please call the center at onset.
Children may not be released to anyone under the age of 18 years old.

Parents are responsible for dressing their children when they are picked up. Authorized
persons must accompany each child into the center and pick up the child from inside the
center doors or outside play area.
Parents are responsible for initialing absent days as well as present days on the sign in and outsheet.

A copy of a court order is required to be part of the child’s file if anyone is restricted from picking up the child. No child will be given to a person not on the pick-up list. If each parent/guardian is known and a dispute arise amongst each other; telling us the father/mother is not allow to pick the child up will not hold unless a court order is on file. We will NOT be a part of a custody/conferential issue.
If a parent or the responsible party picking up a child appears to be intoxicated or under the influence; your child will not be release. Arrangements will need to be made for your child to be picked up. We

Tots Learning Center & Child Care  are mandated reporters, and are not allowed to release children to those under the influence, and to report it. During the time we wait for another person to pick your child up, you will be charged a late fee. Best practice DO NOT come under the influence to pick your children up from child care.

It is your responsibility to put tuition payment in the box or Cash App payment to $TotsLearning by Friday before care week. When dropping payment in the box, please provide your child’s name, amount paid and date on the envelope.

We close at 6:30 p.m.!!! Every minute after 6:30 p.m. you will be responsible for paying $1 per minute/per child. At 7:00 p.m., if your child has not been picked up, and you have not notified staff at the center, Oakland County Sheriff will be called. We DO NOT provide transportation.

It is PROHIBITED to ask our staff to take your child home with them or dropping them off at
home.

Tuition is expected on the Friday before the week of care week. A late payment of $30 will be charged if payment is not received by 5:30 a.m. Monday morning. If you choose to pay biweekly, monthly, e.g.…your payment MUST be made a head and not behind.

There will be a $50 return check fee, for the first returned check; $75 fee for the second returned check; and $100 for the third. After three return checks on your account you will be asked to use another method of payment going forward.

If your child is enrolled full time or part time and for whatever reason attends one or no days for that week, you are responsible for paying the full week tuition. YES, you must pay when your child does not attend, as you are paying for the space, not the time.

Holiday’s/Closings
Where there is a holiday in a week that we are closed for, full and part time weekly payment is expected.
If an observed holiday falls on a payment day, payment is expected the last business day BEFORE that holiday.

Refund Policy

Tots Learning Center & Child Care, unfortunately, does not give refunds on tuition or fees paid. Payment is for services provided or expected to provide based off the sign contract by the parent.